|Team Building Information|
Listening Between the Lines
Have you seen the tee-shirt with the slogan, "Talk to the hand 'cos the face ain't listening?" Do you feel it's like this sometimes when you are trying to get through to people? But just how good a listener are you? Do you actually "listen between the lines?"
So often we hear about a problem, and immediately jump in. We want a quick fix. However, we are inside our own head, and make no attempt to get into the head of the other person.
As a leader of staff it is very challenging to keep quiet, and to listen. This is the key, though, to getting the best out of your workforce. Take the time to listen to what they are saying. What motivates them? What are they putting up with at work? What issues really concern them?
As a parent, or as a partner, we become mindful of our own listening skills. So often, lack of time, and stress in our lives get in the way of listening to those close to us. We hear, but we do not understand.
It is always tricky being around adolescents with their notorious mood swings. And yet, if you take the time to listen to them, to participate in their lives, you may discover a real friend. The key is to put your own issues on hold, and to get to know the child at his or her level.
My teenage daughter and I were talking about the bombings in London in July. Her value set was obviously challenged. I made time and space to listen to her, and let her drive the conversation. As a result, I was able to build up her trust. A stronger relationship between the two of us emerged.
This is no different from what you could achieve with your own staff. Let them know your door is always open, that you are open to discuss any problem they might have.
Be careful about how high you set expectations. Do you give the impression that you just want to get the job done? Do people feel that you are so focused that you would not listen anyway?
By taking the time to listen you will be able to address their grievance, and move on together. Everyone will be happier, and you will have laid a real foundation of trust.
Julianne Kuhlmann, founder of Kool Results Coaching, offers Leadership Coaching and Consulting services that are tailored to meet the personal and professional development needs of leaders and leadership teams. Julianne provides individual and team leadership coaching, as well as a variety of workshops on leadership development. Contact Julianne at email@example.com, and visit http://www.koolresults.com.au
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Leadership ? Do The Simple But Important Things
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So much has been written on this subject; Team Work, it's almost hard to add any thing at this point. T E A M; TOGETHER EVERYONE ACCOMPLISHES MORE. That is really easy to say and it makes for a great acronym. It seems it has even hit corporate America. They have integrated it into TQM "Total Quality Management". They call it "team building". They talk about quality. They talk about communication. They talk about goal setting. They talk about productivity. They talk about this; they talk about that. That's the problem; it's all talk. The real problem is that you can't talk about team building and downsizing in the same sentence. Building means growing, expanding, planning, etc. Downsizing is tearing down, discharging, shrinking. Which is it? Either you are building a winning team or you are starting over. If they are going to do both, they should downsize first and then team build second. Otherwise, you can talk all you want because no one is listening. The people are: either laid off, fearful of their job or not interested in the B.S. anymore
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In the constantly changing world of Call Centers, asking agents to adapt to ever increasing demands, responsibilities and performance can be a challenge to even the most involved of managers. Being able to create buy in is always challenging, but if you can answer the WIIFM question you will be ahead of the game.
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Effective and sustainable teambuilding is necessary in today's marketplace where fewer people are being required to do more work. More often than not, the adage "Getting everyone rowing in the same direction" is associated with building effective teams. However, is this really true? If everyone is rowing in the same direction, will the organization or the individual project realize a dramatic return for everyone's results?
The Magic and Mystery of Teams
As the world of manufacturing has become increasingly competitive, managers have diligently searched out new and innovative ways to increase productivity, multiply the power of every employee, and better utilize every resource in order to positively impact the bottom line.
Leading To A Preferred Future
Last month's edition of Footprints and Monuments illustrated a parallel between leadership in the face of disaster and the voyage of the Apollo 13. As you will remember, an explosion on board forced the crew to circle the moon without ever landing on their prized target. Obviously, they didn't have the preferred ending to their trip in space. But they did get home alive, and were very happy about that.
Creating a Winning Staff Team
As a business owner, I've had staff come and go over the years: some have done extremely well, and others not so well. During the time I was involved in running my business, I found some weaknesses in myself that tremendously affected things that were going on, especially from a negative point of view. It was not uncommon for me, whenever something was not going well, to ignore it. Sometimes I would hope it would go away, or maybe ask somebody else to solve it for me, whatever was going on.
Downsizing Your Team
Team Building Question:
Beyond Brainstorming ? Large Groups
When leaders, consultants and managers require ideas, they automatically tend to herd people into a room and conduct a (usually ineffective) brainstorming session. One reason for their ineffectiveness is a failure to consider the impact of group size.
Winning Teams on the Football Field and in the Office
Teams, teams, teams. They're all the rage these days. Whether you love-em or loathe-em, you'll have to learn to live, not only with them, but within them. You career will depend on it. Here are five strategies for building a high-performance team.
Story Telling With a Purpose
For a brief time, I tried to sell life insurance. And, the operative word was 'tried' I can assure you. Although I thought I did a good job on the presentations and scripts provided by trainers, I did not make a single sale.
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True or false? Teams that practice good teamwork contribute to an organization's success.
The 3 Secrets of Team Motivation
Are workers telling the truth when they say they are ill? This question was posed on the Money Programme on BBC Television in December 2004. British Bosses are reporting that more and more of their staff appear to be skiving off with faked illnesses and many firms are taking new steps to crack down on malingerers. Research by the Confederation of British Industry suggests that workplace absence is on the rise for the first time in five years. Last year we were off sick on average for 7.2 days up from 6.8 the previous year. It costs UK businesses £11.75bn a year, the CBI says. The CBI also estimates that 15% of all illness is due to people taking days off when they are not really ill.
People Are The Heart Of Your Organization
Do you let your people express their thoughts about the roles and responsibilities they have in your organisation? Don't just take it for granted that everything's fine because no one complains.
Team Work - A Challenge of Character
Over the years there has been much ado about team work, the value of teams, the ups and downs, the pros the cons! Some appear to work and others fail, why? Can your business benefit from a team work approach or not?
In 2005 Collaboration is Key
Perhaps you're a small business owner wondering how you and your employees managed to make it through the last year. You vow to make this year the year your business grows. You've got a great product or service and you've hired some really good employees. But you realize that things internally just aren't working quite as smoothly as you'd like them to be.
Team Building Survey Reveals Clues, Not Answers
Team Building Question:
Young minds are quite easy to shape. International Terrorist recruiters know this and have an abundant source of young men and women to pick from. They use simple brain washing tactics to do this. The United States also has a huge source of young people at its colleges and universities with young open minds, open to both good or evil. The professors use this to help their views and promote their views of the world by imprinting on these minds. Religious groups are also a hot topic on campus and they are quite active recruiting new minds and new souls to their numbers.
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