Microsoft CRM Integration with Microsoft Retail Management System (RMS) ? Overview
Microsoft Client Relation Management system (Microsoft CRM) and Microsoft RMS are both Microsoft SQL Server based applications, however historically Microsoft was purchasing industry leading software applications, such as QuickSell which is now Microsoft RMS. So, RMS design fundamentals were minted a long time before Microsoft CRM. But, still integration between the two is straightforward and what you need is consultant, who is familiar with both systems structures and customization scenarios. Microsoft CRM is currently integrated with Microsoft Great Plains and will be integrated with Microsoft Navision in the close future, RMS integration is not planned to our knowledge, so you should seek third party solutions or create your own integration. We see the need for such the integration when you sell on account in RMS and have customer support call center automated with Microsoft CRM. Let us give you highlights:
? Microsoft CRM custom lookup. More likely you will nee lookup to your RMS headquarters or store records for the customer transactions from Account screen. Microsoft CRM allows you to have custom navigation bar on Account screen by clicking on this bar you could call your custom web .Net application, which will call Microsoft RMS database and return you the grid of customer transactions
? RMS architecture excurse. Microsoft RMS has Headquarters and Store databases. The exchange between the two types of databases uses worksheet mechanism. Most of the transaction types are initiated on the store level and transferred to the Headquarters database (with some global data exception, global customers for example are handled on HQ level and then propagated down to the stores).
? Data Inquiry and Update. The MS RMS architecture suggests you to query primarily Headquarters database and do not change data in HQ database. If you need to change data on the store level from Microsoft CRM custom screen ? you should consider placing web service on the SQL Server hardware in the store to deal with the store-initiated transaction
? Microsoft CRM programming. Microsoft CRM has MS CRM SDK (Software Development Kit). This is open source tool, you can download it from Microsoft site and it is description of Microsoft CRM classes and methods with sample codes in C# and VB.Net. Microsoft technical support encourages you to use Microsoft CRM SDK objects and discourages you from direct SQL server programming. If you need to query MS CRM database ? you should create your custom database and place your objects: SQL views and stored procedures there. Do not place custom object into MS CRM databases Do your homework in integration and if you have issues or concerns ? we are here to help! If you want us to do the job - give us a call 1-866-528-0577! email@example.com
Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ? USA nationwide Great Plains, Microsoft CRM customization company, serving clients in Chicago, California, Texas, Florida, New York, Georgia, Arizona, Minnesota, UK, Australia and having locations in multiple states and internationally ( http://www.albaspectrum.com ), he is CMA, Great Plains Certified Master, Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer. You can contact Andrew: firstname.lastname@example.org
Great Plains Dexterity: Customizations & Source Code Programming
Great Plains Software Dynamics, Dynamics C/S+, eEnterprise were written on GPS proprietary programming language and development environment ? Great Plains Dexterity. When Microsoft bought Great Plains Software, Dynamics was renamed into Microsoft Great Plains, but Dexterity is still the architectural base, there were trends to move MS Great Plains to .Net and reprogram it in C#, but in our opinion Microsoft is probing its own technologies and places them into competition with each other. Microsoft Business Portal is probably the direction, when existing ERP products: Great Plains, Navision, Axapta, Solomon will have seamless web interface. In this small article we'll try to give your Dexterity source code programming options and directions.
Why Java RDBMS?
It is a well known fact that Java as a programming language set off a new paradigm in the software industry. Suddenly, every software programmer worth his salt was amidst software jargons like 'Platform-Independence', 'Cross-Platform-Deployment' and 'The Java Virtual Machine'. In fact, it did not take long for Java to usurp the 'most sought after status' from many software languages, and become the most preferred tool for creating software; especially software for the web. As the recent trends in the industry show, Java is set to achieve an undeniable position as the most preferred software programming language for a long time to come. It is indeed Java's credit that many prominent vendors who tried to emulate the capacities of Java, failed miserably in the endeavor.
Who?s Watching What You Type?
If someone entered your home, uninvited and installed numerous cameras and listening devices in order to monitor your activities, you would quite rightly be outraged. While such a situation, unless you are living in the Big Brother House, would be considered ridiculous, the same cannot be said for the humble home computer.
CRM and Customer Life Cycle
Customer Relationship Management or CRM is a combination of enterprise strategies, business processes and information technologies used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM software systems automate many customer-related business tasks.
The Truth about Colossus: Are You Just A Magnetic Image?
What is Colossus?
Microsoft CRM Conversation Gateway: VoIP - Implementation & Customization
Microsoft CRM is winning market share step-by-step from such the traditional CRM providers as Siebel, Saleslogix. In this article we'll show Microsoft Business Solutions CRM potential in the VoIP direction. Nowadays VOIP-based technologies and Instant Messaging Systems are getting wider and wider spread. Each work desk or each personal computer has one or another instrument of information exchange, belonging to the VOIP or instant messaging systems. Currently the mostly presented information exchange systems are:
What You Must Know About Spyware Right Now
Spyware is like the new technological nuclear weapon on the internet. Spyware can not only damage the health of your computer but it can also steal your personal identity other personal information. Spyware is software that is hidden inside legitimate downloads that you come across on the internet. An example would be the growing number of file sharing programs and free mobile ring tone advertisements that you come across on the internet. If you have teenagers in your household, it's imperative that they know the dangers of using these programs as what takes 2 minutes to download and listen to, can take a good few hours to remove the damage left behind after being infected with spyware.
Professional XP Style Icons in Software and Website Development
Using professional icons in your application or website can bring a modern and aesthetically pleasing appearance to your product or service. This will not only help you to attract potential customers but also give you that "edge" you need to stand out from your competitors. In an internet age, it's important that your interface looks professional or your potential buyer might move on without really giving your product a chance to prove itself.
Great Plains Sales Order Processing and Invoicing Modules ? Tips For Consultants
We'll give you non formal view, based on our consulting practice.
eStore Advantage ? Extending Microsoft eConnect for MBS Great Plains
eStore Advantage allows front-office applications to communicate with back-office business environments. It has a built-in support for electronic payment processing, and serves as a core integration platform for Nodus Technologies front-to-back office connectivity suites including RMS and CRM Advantage.
Is Your Computer Sick?
Viruses and spyware usually show up on your computer one of two ways.
Linux Dual Boot-How To Format
Just the thought of a duel-boot scares many people away, but over the years it's developed into an easier process. Most people are running Windows, so I'm assuming it's your choice of preference:
Free Software - Powerful Alternatives to Budget-Busting Software
When you buy a computer, it most likely comes with Microsoft Windows preinstalled. And when you need a word processor, spreadsheet, or other software, you probably buy it from a computer store. That software is vital. Without it, a computer is just an expensive paperweight.
Windows x: Basic Windows ?Security? Issues
Language development computer: Computer-based method for aiding language development seems like an interesting idea, the trick with this would be in getting the computer to take on part of the role of the human in the checking process.
Microsoft CRM Implementation & Remote Support
We would like to give you pluses and minuses of Microsoft CRM.
Demand More From Your Lead Tracking Software
An integral part of any quality CRM system is lead tracking software. This is the part of the system that helps you gather customer data from your sales force. The ideal lead tracking software package, however, won't just tell you where the sales are coming from, but will help generate revenue by pointing sales representative to higher conversion segments of your customer base.
Selecting Corporate ERP: Microsoft Business Solutions Great Plains ? Estimation Parameters
As we could imagine, if you are reading this article ? you are in the decision making mode, probably replacing legacy system with the new one or abandoning either Unix/Mainframe or Apple direction for your corporation. In any case, nobody should make an outside influence on your decision ? you should be maximally objective. Let us give you our estimates and the parameters to check on the pool of the possible ERPs/MRPs.
Corporate ERP Selection: Microsoft Great Plains
In our opinion, traditional approach when you select ERP/MRP system for large or mid-size company by functionality, database and hardware platform should be revised. We are convinced that new generation of Windows servers plus the reliability of relatively inexpensive database platform, such as Microsoft SQL Server, enable large corporation to decrease the cost of hardware, database and ERM software, plus have good internal support by hiring Microsoft certified professionals, available on the market in your area. In this small article we'll give you short review of what you should expect from Microsoft Business Solutions Great Plains, its implementation, customization, reporting, integration as well as web publishing and eCommerce or web ordering system for your existing customers.
ERP Remote Support: Microsoft Great Plains Analysis ? Pluses & Minuses
Former Great Plains Software Dynamics/eEnterprise and currently Microsoft Business Solutions Great Plains serves midsize and corporate clients as ERP system in the following countries and regions: USA, Canada, Mexico and Latin America, Brazil (where MBS actually promotes Navision and has GP for multinational corporations), Saudi Arabia, OAE, Egypt and the rest of Middle East, South Africa, Nigeria and the whole African continent, U.K. and Ireland, partially France and Belgium, Poland, Pakistan, South East Asia, Philippines and Pacific. The fact that Ernst & Young consulting subdivision was specializing in supporting Great Plains eEnterprise for clients in remote locations, such as Bermuda, having small offices over there and later on E&Y had to stop it ? due to the fact that Microsoft purchased GPS ? left large number of so-called orphan clients, who are still without support and using Dynamics, eEnterprise or even old DOS-based Great Plains Accounting. As the result ? there is very lucrative market niche for Microsoft Great Plains remote support. In this small article we'll give you pluses and minuses of GP remote support ? so to say optimistic and pessimistic points of view.
Who Is Minding Your Sensitive Data?
Stealing company information used to be the specialty of spies and conspirators. It was something that only happened to the most powerful of corporations and branches of government.
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